In August 2023 the Financial Conduct Authority (FCA) introduced new Consumer Duty legislation with a focus on ensuring fair value, providing products and services designed to meet client needs, delivering high levels of client service and improving consumer confidence and client understanding.

Over the last 4 decades we have worked tirelessly on these principles for our clients and both welcome and embrace an even greater spotlight being placed on our industry on achieving good financial outcomes for all.

Our mission is to enhance people’s lives by delivering peace of mind, enabling financial freedom and helping clients achieve their financial goals. We take great pride in leading the way in having these four key outcomes already well and truly embedded in how we look after our clients, both old and new,  and continue to work relentlessly on our client experience and outcomes.

To see the full FCA legislation please visit: https://www.fca.org.uk/firms/consumer-duty

Introduction to Consumer Duty

Ben Clapham, Director of Financial Planning at Ellis Bates

Visit our YouTube channel for more videos

FCA Consumer Duty Matrix

Why have the FCA introduced more regulations?
What is meant by client-centric outcomes?
How are we helping improve client understanding?
How do we keep clients financially on track?
What is meant by offering the right product and service range?
Setting Financial Goals
560 315 Jess Easby

How to create financial goals you can actually achieve. Taking control of our financial life requires planning, and that starts…

Wealth transfer and the next generation
560 315 Jess Easby

How to secure your family’s financial future. We spend a lifetime generating wealth and assets but not many of us…

Estate Protection
560 315 Jess Easby

Preserving your wealth and transferring it effectively. Estate planning is an important part of wealth management, no matter how much…

Yorkshire Financial Awards 2020
560 315 Jess Easby

We are delighted to announce we have been shortlisted at the Yorkshire Financial Awards 2020 in all three categories that…